Myths and Facts about Eviction Records

Written by Apartment Management Magazine on . Posted in Blog

tVoZzhShnEmH5asUZ1VnjBdnEvictions are an occupational hazard. To say the least, the word is cringe-worthy alone. Despite that sentiment, on the other hand, eviction records are notoriously useful.

Previously we myth busted criminal records and now we’re doing the same thing with eviction records. Test your knowledge by reading below and see if you can spot something new. You might be surprised.

MYTH: A SSN is needed to find eviction records.

Fact: ApplyConnect.com matches on name and the defendant’s address. When a landlord files an unlawful detainer the SSN is rarely included, thus that is not used directly.

MYTH: “I don’t need to run an eviction check. It’ll be on the credit report.”

Fact: While a money judgment against an applicant who didn’t pay their rent may be picked up by the credit bureau as a public record, most evictions won’t appear. The bureaus report less than 10% of the cases filed and they are only ones involving a monetary judgment. For example if the tenant violated the terms of their lease agreement like having an unauthorized pet but was not late on their rent, the eviction judgment would not be on the credit report.

Many cases, especially in California, are for possession only. The landlord is eager to get the delinquent tenants out first and will go back to the court later to file for monetary restitution.

The ApplyConnect eviction report will return non-monetary civil cases like these mentioned… even ones where the tenants paid after being served or voluntarily vacated the property as permitted by state and federal law.

MYTH: An eviction record can be used against an applicant forever.

Fact: Industry practice is that evictions are reported for 7 years per the FCRA (5 years in Oregon – Senate Bill 91).

MYTH: “If the evictions go through the court system, it’ll definitely show up as a criminal record.”

Fact: This isn’t necessarily true. Unless an eviction carried some type of criminal charge with it, the eviction would be filed as a civil record and would not appear on a criminal report.

MYTH: Evictions only matter if there is a judgment.

Fact: Performing a background check on potential tenants is about gaining an objective look at the type of renter they will be. Researching evictions that had judgments as well as filings is essential to spot any negative patterns an applicant has. Surprisingly, some applicants with a history of poor renter habits know how to skirt the system by getting just enough warnings or threats without going to court before moving on to the next unsuspecting property. Some states have restrictions on the use of cases without a judgment which ApplyConnect has in place.

MYTH: Evictions are a blacklist and aren’t governed by the same laws as credit reporting.

Fact: Governed by the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC), eviction reports are subject to laws on a federal (and oftentimes statewide) level relating to Consumer Reporting Agencies (CRAs). While you can accept or deny applicants with evictions at your discretion, there are reporting restrictions (FCRA Sect. 605) in relation to Adverse Actions for civil suits, collections and “any other adverse item of information”. There are also regulations set on who has access to consumer files. Based on the Gramm-Leach-Bliley Act consumers have a right to their privacy. So treating eviction records as a blacklist, isn’t wise in the long run.

Rather than dreading the word “evictions”, use your newfound knowledge about eviction reports to your advantage when making rental decisions. In order to make an educated rental decision, an eviction check, alongside a credit and criminal report, are vital in a background checking service.


Becky Bower is a writer for ApplyConnect.com/blog and a communications intern at ApplyConnect.com, a nationwide tenant screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

Five-Percent Annual Effective Rent Growth Streak Hits 6 Months

Written by Apartment Management Magazine on . Posted in Blog

sdfgdffff(DALLAS, TEXAS – August 17, 2015) —The national apartment market could be in its hottest long-term streak since the Great Recession, with six straight months of 5.0% or greater annual effective rent growth as of July 2015, according to Axiometrics, the leader in apartment and student housing market research.

The July 2015 rate of 5.2% brought the streak to the half-year mark and was the highest rate reported since the 5.3% of July 2011, according to Axiometrics’ apartment market research. The previous record streak of 5% effective rent growth was four months, from May through August 2011.

“Despite a record amount of new supply being delivered this year, the 2.1% job growth recorded in July – and the 200,000+ jobs added per month in most months during the past year – has increased the renter pool,” said Stephanie McCleskey, Axiometrics Vice President of Research. “Furthermore, the apartment industry is still playing catch-up for all the units not built during the recession and immediate aftermath.”

Some 121,002 new units were delivered in the first six months of 2015, with 161,226 identified for delivery in the second half of the year, according to Axiometrics’ apartment data.

July’s effective rent-growth rate was 3 basis points (bps) higher than June’s 5.1%, and 137 bps above the 3.8% reported in July 2014.

Occupancy Rates Down Slightly in July

The national occupancy rate remained high in July, though it decreased by 11 bps from June’s 95.3% to 95.2%.

“Although occupancy rates remain elevated, they are starting to dip due to seasonality,” McCleskey said. “Occupancy rates typically fall during the second half of the year.”

Bay Area Rebounds in Top 17

Oakland (14.5%) was, yet again, at the top of the list for effective rent growth in July, followed by Portland (13.8%), among Axiometrics’ top 50 markets, as determined by number of units. The Bay Area metros of San Francisco (11.0%) and San Jose (10.4%) leapfrogged Denver and Sacramento to capture the third and fourth positions.

“San Francisco’s effective rent growth returned to double digits this month after three months in the 9% range,” McCleskey said. “This may be a blip on the screen, since we forecast moderation in Bay Area rent growth, though the markets will remain among the strongest in the nation.”

Los Angeles and Dallas dropped off the top 17 list this month, replaced by West Palm Beach (6.5%) and San Diego (7.3%). Whereas West Palm Beach re-entered the list at the bottom, San Diego darted up to eighth place.

California remained the dominant state on the list with six of the top 17 markets, followed by Florida, which had three markets in the top 17.


by Ross Coulter
About Axiometrics

Axiometrics’ specialty is monitoring the apartment and student housing markets, providing an in-depth view of volatile market trends. Axiometrics’ granular data-collection methods and enlightening analysis help clients make profitable – and intelligent – decisions. To learn more visit www.axiometrics.com, follow @Axiometrics or on LinkedIn, or call 214-953-2242.

How to Do a Market Analysis and Stay Competitive

Written by Apartment Management Magazine on . Posted in Blog

Market analysisNew property managers often set expectations too early—before they fully understand their competition (or their customers). Establishing rent tiers, planning property upgrades, and getting the marketing strategies down will help you gain valuable insight and be better prepared for the future. You really need to start with a market analysis.

A market analysis allows you to know more about what trends are happening in your area and answer questions like “Am I charging too much? Too little? What do I need to do to make money on my properties? How much new construction is planned or in the works and how will it affect me?”

Here are a few tips on how to do your own market analysis.

Choose a Strategic Approach An analysis can be tricky, as there is a lot of data to sift through. Before you start, know your goals and choose the right approach. There are two distinct, but complementary, strategies for doing an analysis.

The first, demand-based analysis, explores and identifies competition that offers similar housing features consumers expect—amenities, location, access to public transportation and price.

The second, supply-based analysis, identifies rental properties that market options similar to your apartments or single-family homes.

Looking at your competition from both angles will help you determine where you need to invest your resources and dollars to stay competitive. You might not be able to easily address some of these issues, like location and distance to public transportation, but you can make adjustments or plan upgrades to still make your property desirable.

Gather All the Info It’s going to take some time and effort on your part to conduct a comprehensive review. You should start by researching the following information about properties in your area:

  • Average vacancy rate
  • Number of days on the market, per unit
  • Tenant profile: age, occupation, length of tenancy, families or singles
  • Proximity to your property
  • Established vs. new construction
  • Rent in the area (more below on this topic)

Use the Internet Wisely The Internet makes conducting an analysis less time-consuming and exponentially easier than ever before. Social media sites, business directory reviews, and competitor websites all provide you with valuable information about how your competition interacts with consumers and what consumers think about those other property management teams and their properties.

Doing a Rent Comparison Part of a market analysis is determining what is an acceptable rent for your area. Once you’ve looked at other properties in your neighborhood and performed some market research, it’s time to set the price of your rental units. Software solutions like AppFolio offer rent comparison for free as part of the web-based property management software service. Running rent comparisons are extremely important to your profitability, but they can be time-consuming and resource-intensive. They also need to happen often. Rather than spend days gathering information and analyzing numbers, a simple tool does it for you in a few clicks.

Once you’ve accumulated all the pertinent data, you can put together your plan of action. A market analysis gives your team valuable information about your competition and your target base; and using the information you gather will give you a competitive edge.


appfolio Appfolio | Company Website | LinkedIn Connect |

AppFolio, Inc. develops Property Management Software that helps businesses improve their workflow so they save time and make more money. Appfolio submits articles & blogs including topics of Resident Retention, Improved Owner Communication, Time Management, and more.

Axiometrics: San Diego Apartment Market Leads all of Southern California

Written by Apartment Management Magazine on . Posted in Blog

prod_site_miraDALLAS (AXIOMETRICS) – The San Diego apartment market is stronger than it has been in the past 14 years and, as of July 2015, has the highest rent growth in Southern California, according to Axiometrics, the leader in apartment and student housing research and analytics.

Annual effective rent growth in the San Diego-Carlsbad Metropolitan Statistical Area was 7.3% in July, the highest since Axiometrics began monthly annual reporting in April 2009. From the quarterly metrics before that, July’s rate was the highest since the 10.5% in the second quarter of 2001.

San Diego renters paid an average of $1,818 per month in July, $124 more than they did in July 2014.

“Southern California as a region had an apartment market that was slow to emerge from the Great Recession, and San Diego emerged more slowly than the Los Angeles-area metros,” said Stephanie McCleskey, Axiometrics Vice President of Research. “Job growth (2.8% in June) is slightly higher than LA, and not many new units are coming to market compared to the areas north on Interstate 5.”

  • The July rent-growth rate was the strongest in Southern California. The next highest was the Inland Empire at 7.2%. San Diego has the eighth-highest rent-growth rate in the nation in July, among Axiometrics’ top 50 markets based on number of units.
  • July’s effective-rent-growth rate was an 86-basis-point (bps) increase from June’s 6.3% and a 1274-bps rise from the 4.6% of July 2014.
  • s 95.3%, but 64 bps lower than the 96.3% in July 2014

San Diego’s apartment market strength is demonstrated by the fact that only one of the metro’s 14 submarkets with at least 1,000 units had annual effective rent growth of at least 5.0% in July, with six submarkets above 8.0%.

All except the bottom three submarkets saw rent growth increase from 1 to 8 percentage points in the past year.

The wide-ranging San Diego/Other submarket (All of San Diego County north of Oceanside and Vista and east of Escondido) had the highest rent growth, with the more compact, in-town La Jolla/University City following. The Clairemont/Linda Vista Mission submarket had both the lowest rent growth and the lowest occupancy. Since it also has the most units of any submarket (16.4% of the total San Diego market), it is a major factor in the metro’s overall fundamentals.

Annual submarket effective rent growth rates and July 2015 occupancy rates were:

 

Annual Effective Rent Growth

Occupancy

Submarket July-15 June-15      July-14

July-15

San Diego County/Other

10.2%

10.2%

1.9%

96.2%

La Jolla/University City

9.1%

8.2%

1.2%

93.6%

La Mesa/Spring Valley

9.1%

7.5%

6.8%

97.1%

National City/Chula Vista

9.1%

8.5%

5.1%

97.0%

Oceanside

8.3%

6.7%

4.8%

96.8%

Mira Mesa/Rancho Bernardo

8.0%

6.0%

5.1%

96.5%

Vista

7.5%

8.5%

6.4%

96.5%

San   Diego Metro

7.3%

6.3%

4.6%

95.6%

North Beaches

6.9%

6.4%

6.5%

95.0%

El Cajon/Santee/Lakeside

6.8%

6.8%

4.7%

97.5%

Downtown San Diego

6.7%

5.9%

1.5%

96.5%

Escondido/San Marcos

6.5%

6.9%

5.7%

96.7%

Ocean Beach/Point Loma Blvd.

5.9%

11.0%

8.3%

97.2%

San Diego/East of I-15

5.0%

4.1%

8.7%

95.8%

Clairemont/Linda Vista Mission

3.7%

1.2%

5.0%

93.7%

Source: Axiometrics Inc.


About Axiometrics

By Ross Coulter

Axiometrics’ specialty is monitoring the apartment and student housing markets, providing an in-depth view of volatile market trends. Axiometrics’ granular data-collection methods and enlightening analysis help clients make profitable – and intelligent – decisions. To learn more visit www.axiometrics.com, follow @Axiometrics or on LinkedIn, or call 214-953-2242.

 

3 Tenant Screening Tips for Getting High-Quality Renters

Written by Apartment Management Magazine on . Posted in Blog

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As a property manager, you don’t want a “bad” renter—someone who is late on payments, tears up the floorboards, or has bad credit. This type of renter can lead to increased turnover, costly maintenance repairs, and eviction headaches. You want “good” renters, and this is where the important tenant screening process comes into play. But the process can be a daunting and time-consuming one, and if you’re not careful, a problem renter can slip through the cracks.

Here are three simple tips for identifying and selecting only the highest-quality renters:

Know the difference between a “good” and “bad” renter.

In general, there are inherent qualities that a high-quality renter possesses and ones that a troublemaking renter exhibits. Once you have completed a thorough credit and background check and contacted previous employers, landlords, and references, take a detailed look at the results. Ask yourself questions like:

  • Did he or she have issues making payments at prior residences?
  • Was he or she ever in trouble with the law?
  • Does the prospective renter have a history of tardiness at work?
  • Does the person have a history of being irresponsible?
  • Why did they leave their prior residence?

You have a duty to your other residents and your business to be aware of any potential issues. Know what you’re getting into with people who have a spotty history, questionable credit, or a criminal record.

Trust your gut.

During the interview process, what is the first impression you get? If an applicant is rude or disrespectful, chances are the person will be an issue for you down the road. A renter who can’t respect his or her property manager will, most likely, have trouble respecting the property. Ask a lot of questions during the initial meeting, and see if his or her answers match up with the answers you get during the references and background check. If he or she is dishonest, you might be taking a risk.

It’s important to remember that when you are selecting renters, be consistent in your decision-making process.

Consider technology to help. The entire screening process can be time consuming, especially when you’re managing a lot of turnover. Consider an online tenant screening service. It can be as simple as clicking a “screen now” button for your renter and having screening results displayed in a clean report. Sometimes information is difficult to get or resources are scarce, so property management software with built-in screening helps ease the burden. If you can cut down on the time it takes to screen your applicants, you can spend more time on marketing your property.

It can be tough to find great residents, but it’s even tougher to deal with problem renters later on, so taking the extra steps for thorough tenant screening is worth it. In the end, you’ll decrease turnover with quality renters and build a respectable reputation for your property.


appfolio Appfolio | Company Website | LinkedIn Connect |

AppFolio, Inc. develops Property Management Software that helps businesses improve their workflow so they save time and make more money. Appfolio submits articles & blogs including topics of Resident Retention, Improved Owner Communication, Time Management, and more.

Is Your Website Attracting Renters? A Quick Optimization Checklist

Written by Apartment Management Magazine on . Posted in Blog

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Your property management website is one of the most important tools in this digital age for bringing in prospective residents. But is it doing its job? Here is a quick checklist to help assess if your website is working as hard as it should be.

Is your website fast? Research shows that consumers will abandon a website if it takes more than four seconds to load. And, some studies show that consumer patience is shrinking. According to stats reported by search experts at Moz, 50% of Internet websites load in less than 3 seconds (2.9) and 6% load almost instantly (.8 seconds). Where does your website’s speed land?

Are you providing valuable, shareable content? Creating high-quality, unique website and blog content builds rapport. Promoting your blog posts via multiple social networks, email campaigns, paid online ads, and word of mouth builds awareness. Are you writing a mix of property-specific and location-based content and encouraging your current residents to share it?

Are you highlighting your reviews? Reputation, values, and authenticity matter. If people are saying good things, be sure to showcase them. Do you have a page dedicated to happy renters, or are you sprinkling the positive comments throughout the website? A second important piece to this is social media; are your social profiles integrated so people can share these reviews?

Can someone quickly apply for a vacancy? Having online applications is essential to capturing interested residents and turning them into paying residents. Some people might be in a hurry to find a place to live and want to apply right then and there. It’s really beneficial when the online applications are integrated with your property management software, so when they are ready to sign a lease the renter’s information is already stored in the system and available. How long does it currently take you to turn around a unit?

Is your website mobile-friendly? This concept isn’t going away anytime soon; in fact, the demand for mobile and responsive websites is growing. With Google favoring mobile-optimized sites and mobile search overtaking desktop in 2014, it’s imperative that your site works on phones and tablets. Visit your own site on your phone—what’s the experience like? If you’re frustrated, you can bet your prospects are, too.

Can people find your website? There are thousands of professionals who make a living at search engine optimization (SEO). It’s a complex subject, with both technical and content considerations. One of the easiest ways for anyone to check if a website is optimized is searching for it in Google. On what page does your site show up? If you can’t find it, there are a lot of reasons it could be low down in the rankings and you might need to have a professional perform a deep dive.

If you’re generating sufficient interest from your website, but conversion rates are still low, it could mean a much larger process inefficiency. If your website isn’t bringing in the number of prospective renters you expect or need to meet your business goals, consider having someone help with your website. It might be missing some key elements to be a successful lead generation engine for your company, anything from design to SEO optimization.


appfolio Appfolio | Company Website | LinkedIn Connect |

AppFolio, Inc. develops Property Management Software that helps businesses improve their workflow so they save time and make more money. Appfolio submits articles & blogs including topics of Resident Retention, Improved Owner Communication, Time Management, and more.

Axiometrics: Record Rent Growth for LA Apartments

Written by Apartment Management Magazine on . Posted in Blog

Mobile-Payments-Growth-TrendDALLAS (AXIOMETRICS) –  Annual effective rent growth in the Los Angeles apartment market reached a record level at 6.4% in July 2015, according to Axiometrics, the leader in apartment and student housing research and analysis.

That means renters are paying much more than they were a year ago. The average apartment in the Los Angeles-Long Beach-Glendale Metropolitan Division cost $2,138 per month in July, $130 more than the $2,008 average rent in July 2014.

“LA rent growth was the highest it has been since Axiometrics began monthly reporting of annual effective rent growth in April 2009,” said Stephanie McCleskey, Axiometrics Vice President of Research. “Job growth was 2.5% in June, above the national average, and new supply is moderate, so there is no risk of oversupply with all the jobs being added (116,500 in the 12 months ended June 2015.”

Some 2,997 new units were delivered in the first half of 2015, with 4,416 more identified for delivery in the second half of this year. Construction is expected to boom next year, with 10,730 units expected to come to market.

“Because Southern California emerged from the recession more slowly than did other areas of the country, the aparment market is still playing catch-up in terms of new construction,” McCleskey said. “However, Axiometrics’ Supply/Demand Model shows supply overtaking demand this quarter, so rent growth may start to moderate.”

Some other highlights from the Los Angeles metro division:

  • Annual effective rent growth in July ticked up 15 basis points (bps) from June’s 6.3%. The July rate was 154 bps higher than the 4.9% recorded in July 2014.
  • The LA metro’s occupancy rate of 95.9% was a 5-bps decrease from June and a 3-bps decrease from July 2014.

The annual effective rent growth rate declined in the other three LA-Area metros, while the occupancy rate declined in the entire area:

  • The Riverside-San Bernardino-Ontario MSA’s rent growth continued to moderate, though its 7.2% rate in July was the highest in the area. Rent growth decreased 40 bps from June’s 7.6% but represented a 171-bps rise from the 5.4% of July 2014. Inland Empire occupancy was 95.1%, 63 bps lower than June and 66 bps lower than July 2014.
  • Inland Empire average rents are still the lowest in the LA area: $1,370 in July. That monthly figure represents a $91 increase from the $1,278 of July 2014.
  • The Oxnard-Thousand Oaks-Ventura Metropolitan Statistical Area (MSA) still sported the highest occupancy rate (96.6%) among the four LA-area metros in July, though occupancy declined from June’s 96.8%, though it increased from the 96.2% of July 2014.
  • Oxnard’s annual effective rent growth rate of 7.0% represented an 85-bps decrease from June’s 7.9% but a 19-bps increase from the 6.9% of July 2014.
  • Average monthly rent in the Oxnard MSA was $1,897, some $124 more than the $1,773 of June 2014.
  • The annual rate of Orange County effective rent growth decreased for the fourth straight month, to 5.0% in July, a 34-bps decline from June’s 5.4%. Still, July’s figure was 190 bps higher than the 3.1% of July 2014.
  • The average rent in the Anaheim-Santa Ana-Irvine Metropolitan Division was $1,920, a $92 increase from the $1,828 of July 2014.
  • Orange County occupancy was 95.6%, down from the June’s 95.9% and July 2014’s 96.2%.

About Axiometrics

By Ross Coulter for Axiometrics. Axiometrics’ specialty is monitoring the apartment and student housing markets, providing an in-depth view of volatile market trends. Axiometrics’ granular data-collection methods and enlightening analysis help clients make profitable – and intelligent – decisions. To learn more visit www.axiometrics.com, follow @Axiometrics or on LinkedIn, or call 214-953-2242.

 

Denying an Applicant: What Landlords Need to Know

Written by Apartment Management Magazine on . Posted in Blog

ispravit-kreditnuju-istoriju_1In a perfect world, anytime a tenant moved out, a new and equally perfect tenant would be waiting to move in. A brief chat would suffice as assurance that the new tenant would be ideal for the community, a handshake and keys would be exchanged.

Unfortunately, we do not live in a perfect world. In the real world, poor decisions are made and mistakes happen. Perhaps the applicant’s actions in the past affected his or her credit, criminal or even employment history. Perhaps the landlord or property manager has mistakenly “shaken hands” with the wrong tenant, resulting in a stressful and costly experience for everyone involved.

A prospective tenant completes an application specifically granting permission to pull a credit report and background history, which is then screened to generate a consumer report. The resulting consumer report is then compared to your written rental criteria, allowing for a consistent decision to be properly implemented. If the applicant proves to be the perfect candidate, the move-in process begins.

However, not everyone is perfect. Sometimes, the applicant falls short of your criteria such as with a low risk score, a low income to rent ratio, or too many collection accounts. So you decide to offer the rental under modified terms with an increased security deposit, pre-paid rent requirements or a co-signer. Other times, an eviction hit or violent criminal conviction results in a denial.

In either cases, denied or conditional (modified terms) decision, you are to provide the applicant in writing (1) an Adverse Action Notice explaining why the decision was made, (2) a Summary of Rights Under the Fair Credit Reporting Act and (3) any additional forms required in your state.

There are the instances when the conditional or denied applicants disagree with the decision and would like to dispute the completeness or accuracy of the consumer report. At a minimum, the Adverse Action Notice must include:

  • The name, address, telephone and website of the agency that provided the report.
  • A statement that the agency did not make the decision to take the adverse action and cannot give the specific reason for it.
  • A notice of the applicant’s right to dispute the accuracy of the information provided by the agency and the applicant’s right to receive a free report from the agency upon request within 60 days.

Your reporting agency should be able to provide a compliant Adverse Action template to use. For your protection, store a copy denoting the date the notice was delivered to the applicant.

When the consumer disagrees with the decision based on information provided by the agency, he or she may initiate a consumer dispute to correct any inaccuracies thus in turn improving the tenant screening reports that landlords rely on.

For more information on the FCRA and Adverse Action Notices, visit the Federal Trade Commission website.


By Caryn Bennett

Offical Applyconnect Logo ApplyConnect | Company Website | ApplyConnect seeks to provide landlords and agents with the comprehensive tenant screening service you need, when you need it. Move qualified renters into their dream homes, faster than ever and have peace of mind knowing that ApplyConnect tenant screening reports are backed by nearly 30 years of experience! Active industry involvement includes positions of leadership in the National Association of Professional Background Screeners and the National Consumer Reporting Association.

Top 10 Drought Tips

Written by Apartment Management Magazine on . Posted in Blog

sdhfkjsAs our rivers, lakes and reservoirs recede before our very eyes, it is becoming increasingly important to find ways to save water. Fortunately, there are dozens of ways to save this precious natural resource that require little or no monetary investment.

Try these 10 Water Saving Tips to save water in the kitchen, bathroom, laundry room, pool area and lawn. With a few simple lifestyle changes, you can save up to 28,000 gallons a year.

  1. A point-of-use tankless water heater can save thousands of gallons of water by cutting down on “warm up” time. Savings: 1,000s gallons / year
  2. Use a low flow shower head to save 15 gallons of water during a 10 minute shower. Savings: Over 5,000 gallons / year
  3. Upgrade to a high-efficiency WaterSense® toilet and save 1,200 gallons of water a year. Savings: Up to 1,200 gallons / year
  4. Install low flow aerators on your faucets and cut your water usage by 40%! Savings: Up to 40%
  5. Save 5,000 gallons of water a year by using Energy Star dishwashers rather than washing dishes by hand. Savings: 5,000 gallons / year
  6. Fix leaks under your home, in your kitchen, and in your bathroom to save up to 2,500 gallons. Savings: Up to 2,500 gallons / year
  7. When doing laundry, make sure you match the settings on your machine to match the size of the load to save 1,300 gallons a year. Savings: Up to 1,300 gallons / year
  8. Use a sponge and a bucket to wash your car rather than a running hose. Savings: Average 840 gallons / year
  9. Replace your lawn’s grass with drought resistant plants. Check to see if you are eligible for rebates at dwp.lacounty.gov and sandiego.gov. Savings: 2,500 gallons / year
  10. Install a pool cover to prevent losing as much as a quarter inch of water a day to evaporation. Savings: 8,000 gallons / year

Brendan Gill is a writer and blogger for SERVIZ with 10 years marketing experience. He has written extensively about home improvement products and services, as well as the California Drought.

12 Causes and Cures for Common Home Maintenance Problems

Written by Apartment Management Magazine on . Posted in Blog

hkhuiYour house sometimes acts as if it’s alive — making strange sounds, emitting odd odors, and giving visual cues that say something might be amiss.

Here’s how to interpret what your house is trying to tell you, and how to recognize the early warnings of common home maintenance problems that are easily solved if caught early:

1. Peeling Exterior Paint
Cause: Moisture is probably getting underneath the paint, perhaps from a leaking gutter overhead or from a steamy bathroom on the other side of the wall.
Cure: If you catch the problem right away, you might just need to address the moisture issue and then scrape off the loose paint, prime bare spots, and repaint that wall, for a total of a few hundred to a couple thousand dollars. Delay too long and the siding might rot. Patching and repainting the whole house could cost $10,000.
To prevent a chronically steamy bathroom, install a new ventilation fan with a humidity-sensing switch that automatically exhausts moisture-laden air. Cost is about $250.

2. Flickering Lights
Cause: If only a single bulb flickers, it might be loose in its socket or in need of replacement. If lights always dim when the refrigerator or other appliance turns on, the circuit might be overloaded. If groups of lights flicker, connections at the electrical panel or elsewhere might be loose, causing power to arc — or jump — over the gaps. Arcing is a serious problem; it starts fires.
Cure: Anyone can tighten a bulb. Handy homeowners can shut off circuits and tighten loose connections within switch boxes. If you’re not comfortable doing that, or if you suspect an overloaded circuit or loose connection at the panel box, call in a licensed electrician. You’ll pay $150 to $250 for a new circuit, and $500 to $700 for a new electrical panel — way less than what you’d spend to recover from a fire.

3. Rustling in a Wall
Cause: Sure, termites usually signal their presence by building pencil-thick mud tubes up from the ground or by swarming from pinholes in floors or walls. But did you know it’s also possible to detect them by sound? Tap on a wall and then press an ear against it. If you hear a rustling sound, it could be termites. A sound like crinkling cellophane could mean carpenter ants.
Cure: Call a pest-control professional. Cost is $65 to $100 for an inspection.

4. Loud Knocking
Cause: If the knocking occurs when you turn off water, you have “water hammer,” caused when fast-moving water comes to a sudden stop and there is no air chamber (a short, specially designed piece of pipe) to cushion the shock wave. If knocking occurs when your furnace switches on or off, metal ducts are expanding or contracting as temperature changes.
Cure: If water pipes are the issue and there is an air chamber near the faucet, it may be filled with water and needs to be drained. You might be able to do this yourself. If you’re not confident tackling that or if there is no chamber, call a plumber ($65 an hour) to add one. Those snapping ducts? Just get used to them. There’s usually no cause for concern.

5. A Toilet Tank That Refills All on Its Own
Cause: Worn interior parts may be causing water to trickle through the toilet constantly, causing the water level in the tank to lower and eventually triggering the refill mechanism. A leaky toilet potentially wastes 1,500 gallons a month.
Cure: Untangle or loosen the chain — it may be too tight and preventing the flapper from seating fully, letting water leak out the flush valve. Or, try bending the tube connected to the float ball. If those don’t work, replace the valve and flapper inside the toilet tank (under $25 if you do it yourself, and a little more if you upgrade to a water-saving dual-flush valve).
Related: How to Fix a Sweaty Toilet

6. Creaks and Groans
Cause: All houses creak and groan a little as parts expand and contract with temperature fluctuations and with changes in levels of humidity.
Cure: None is really necessary — it’s normal for house to make a few snaps and pops. But if a creaky floor is driving you batty, seek out an anti-squeak repair kit or dust some talcum powder into the seams where floorboards meet. The talcum acts as a lubricant to shush boards that rub together.
But don’t ignore really loud groans when there’s been an unusual amount of snow or rain, especially if your house has a flat roof. There may be an excessive or even dangerous amount of weight on your roof. If you suspect that may be the case, be prudent: Get everyone out of the house and call in a professional to check the roof.

7. Musty Odors
Cause: Mildew, a fungus, is growing because indoor air is humid enough to allow condensation to form on cold surfaces. Basements are favorite haunts for mildew.
Cure: Keep surfaces dry by one or more of these strategies:

  • Increase air movement with a $20 fan
  • Keep relative humidity below 50% in summer and 40% in winter with a dehumidifier ($175 or so)

Related: 10 Tips to Prevent Mold

8. Rotten-Egg Smell When You Run Water
Cause: Bacteria that produce hydrogen sulfide gas (the scientific name for “rotten-egg smell”) are in your plumbing, or there is a problem with your water heater. Fill a glass with hot water, step away from the sink, and take a whiff; if you detect no sulfur smell, the bacteria are in the drain.
Cure: Disinfect the drain by pouring in a $1 bottle of 3% hydrogen peroxide solution, sold at drug stores. A sulfur smell in only hot water points to the water heater as the problem; call a plumber to disinfect the system or replace the tank’s magnesium anode. If hot and cold water both smell, call your water supplier (or health department if you have a well).
Related: 10 Clever Uses of Hydrogen Peroxide

9. Strange-Tasting Tap Water
Cause: Mineral content of drinking water varies, so taste does too. But if the water tastes metallic, iron or copper may be leaching from pipes. If you taste chlorine, your water supplier may have overdosed on disinfectant, or a correct level could be interacting with organic material within your plumbing system.
Cure: If chlorine seems high at all taps, or if you taste metals, call your water supplier or have your well water tested. If only one tap has water with high chlorine or if the taste goes away after you run water for a few minutes, flush your system or call a plumber.
An under-the-counter water purifier with a top-quality activated carbon filter will remove heavy metals, bacteria, and other contaminants. In addition, it removes odors and bad tastes. Expect to pay $150 to $200 for a purifier with a replaceable cartridge.

10. Sour Milk
Cause: With today’s hyper-pasteurized dairy products, milk doesn’t sour easily. So if it or other refrigerated foods spoil unusually fast, the temperature in your refrigerator could be too high.
Cure: Get an $8 refrigerator thermometer and adjust the control so each shelf stays below 40 degrees. If you can’t achieve this, consider buying a new Energy Star-rated refrigerator. Fridges are pricey — $450 to $2,000 or more — but you’ll save energy as well as food.

11. Trembling Floors
Cause: If items on tables and shelves jiggle and shimmy when you walk past, or if your floor feels like it gives under your weight, the floor joists might not be sturdy enough or past remodeling might have removed a support wall.
Cure: Have a structural engineer or experienced contractor see whether you can add more joists, bolster existing ones with an additional layer of plywood subflooring, or add a post to support the floor better. You’ll pay up to $500 for a structural engineer to evaluate your problem.

12. Mysterious Breezes
Cause: If a ground-floor room seems drafty, air may be seeping in along the foundation or through an improperly sealed window or door. A drafty attic can make things worse, as warm air currents will rise naturally and exit through any gaps in the attic, pulling colder air in through lower-level cracks. Cure: Starting in the attic and working your way down, seal all gaps.

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