With Q4 just around the corner, now is the time to start thinking about conducting your tenant satisfaction surveys. Not only does asking your tenants for their feedback show that you are proactive and care about their needs, it also can help you identify any areas of your property or business management that need improvement.
However, it is important that you request feedback in the right way! You want the process to be convenient and hassle-free for the tenant and provide you with quality and actionable information.
Ready to get started? Here’s what you need to know.