Pasadena, CA – March 25, 2014

We hope to see everyone back in Pasadena in 2015!

www.IncomePropertyExpo.com

You may have heard that PayLease recently published our 2013 Market Survey about online payment usage in the property management industry. If you aren’t familiar with our survey, once a year we enlist New Heights Research to survey hundreds of HOA and multifamily firms nationwide about their usage of electronic payments. Firms participating in the survey are asked to indicate their portfolio type, the number of residential units under management, and if they offer residents online payment options.

This year’s survey revealed some interesting finds. So if you haven’t already downloaded a copy of the survey, here’s a preview of the results.

One of our favorite findings from the survey is the acceptance of online payments among all portfolio types has risen since 2012. Here’s the percentage of firms in the property management industry that offer electronic payment options:

• All property management companies: 60%
• HOA firms: 69%
• Multifamily firms: 54%

The property management industry as a whole increased its usage of online payments by 7%, going from 53% in 2012, to 60% in 2013. More HOAs accept online payments, but multifamily firms added these solutions at a much higher rate. Multifamily firms increased their usage of online payments by 8%, going from 46% in 2012 to 54% in 2013. HOAs increased online payment solutions 4%, from 65% in 2012 to 69% in 2013.

This is just a glimpse of what is covered in our market survey. We also reveal and provide analysis on:

• Acceptance of online payments by homes/units under management HOAs and multifamily
• Percentage of firms who switched online payment providers
• Percentage of companies that implemented online payments
• Percentage of companies that added new payment methods to an existing solution
• Our predictions for trends in 2014

To download a complimentary copy of the 2013 Market Survey, click here.

By: Nick Frantz  |  www.OneCallNow.com

OK, we’ll leave the comedy up to Jeff Foxworthy. However, daily “surprises” are the bane of nearly all community managers. And one of the worst surprises of all is unexpected turnover… losses that could have been prevented if you had only known there were problems.

By: Marc Courtenay for www.PropertyManager.com a Service of AppFolio

Just when the Federal Reserve needed some incentive to stimulate the economy or inaugurate a new and improved version of Quantitative Easing, the housing market showed yet another sign of rebounding.

“Even after nearly three years of recovery, apartment markets around the country remain strong as more report tightening conditions than not…”

WASHINGTON, D.C.—Apartment markets improved across all areas for the seventh quarter in a row, but the pace of improvement moderated according to the National Multi Housing Council’s (NMHC) Quarterly Survey of Apartment Market Conditions. The survey’s indexes measuring Market Tightness (56), Sales Volume (51), Equity Financing (56) and Debt Financing (65) all measured at 50 or higher, indicating growth from the previous quarter.